Privacy Policy

FURNIFY HOME DÉCOR SOLUTIONS PRIVATE LIMITED


(hereinafter referred to as Furnify) is committed to safeguarding its users’ privacy (hereinafter referred to as “Your” “You”) accessing its website/app (i.e.furnify.in) and the app (Playstore Link) and has provided this Privacy Policy to familiarize you with the manner in which Furnify collects, uses and discloses your information collected through the Website/app.

Before you subscribe to and/or begin participating in or using a website/app, Furnify believes that you have fully read, understood and accept the terms and conditions of this privacy policy.

The Policy applies to all information that Furnify has about you and your account.

If you do not agree to or wish to be bound by the terms and conditions of this privacy policy, please do not proceed further to use this website/app.

This Policy should be at all times read along with the Terms of Use of the Website/app

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy for access or usage of www.furnify.in website/app and the app.

COLLECTION OF INFORMATION

Furnify collects information, including sensitive personal data and information (collectively, “Information”), from the users, when they register to gain access to the services provided by Furnify or at other specific instances when Furnify deems it necessary and requests users to provide the Information. Information shall include, but not be limited to, the following

  • NAME OF THE USER
  • STORE ADDRESS
  • TELEPHONE NUMBER
  • E-MAIL ADDRESS.
  • PASSWORD(S)
  • FINANCIAL INFORMATION IN THE NATURE OF BANK ACCOUNT, CREDIT CARD, DEBIT CARD OR · OTHER PAYMENT INSTRUMENT DETAILS.

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content. You can add or update Your Personal Information on a regular basis. When You update information, Furnify will keep a copy of the prior version for its records.

Furnify's primary goal in collecting information is to provide the user with a customized experience on our website/app. This includes personalized services, interactive communication and other services. Furnify collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, notify You of any updated information and new activities and other related functions offered by Furnify, keep You informed about the latest content available on the Website/app, special offers, and other products and services of Furnify, to provide You with a customized Website/app experience, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with Furnify or to prevent fraud and unlawful use.

Certain information may be collected when you visit the Website/app and such information may be stored in server logs in the form of data. Through this Data Furnify understand the use and number of user visiting the Website/app. Some or all data collected may be shared with the sponsors, investors, advertisers, developers, strategic business partners of Furnify. While using the Website/app, Furnify's servers (hosted by a third-party service provider) may collect information indirectly and automatically about Your activities on the Website/app; for instance by way of cookies.

Promotions that run on our website/app may be sponsored by companies other than Furnify or may be co-sponsored by Furnify and another company. We use third-party service providers to serve ads on our behalf across the internet and sometimes on the Website/app. They may collect information about Your visits to our Website/app. Furnify uses the log file which includes but not limited to internet protocol (IP) addresses, browser software, number of clicks, number of unique visitors, internet service provider, exit/referring pages, type of platform, date/time stamp, screen resolution etc. for analysis that helps us provide you improved user experience and services.

We record buying and browsing activities of our users including but not limited to YOUR contact details and profiles and uses the same to provide value-added services to our users.

We use them to administer the site, track a user's movement and gather broad demographic information for aggregate use. Once a user registers, he/she is no longer anonymous to Furnify and it is deemed that the user has given Furnify the right to use personal & non-personal information.

Please note our website/app is also not a risks proof website/app.

USE OF INFORMATION

Business information is used to display the user's business listing or product offerings across our website/app to fetch maximum business opportunities for the user. If You upload any content on the Website/app and the same may be available to the other users of the Website/app. Furnify will not be liable for the disclosure and dissemination of such content to any third parties. Once the user's content is displayed on our website/app, the user may start receiving business enquiries through email, phone calls, Whatsapp or SMS notifications, from third parties that might or might not be of their interest, Furnify does not exercise any control over it.

We may also use your Personal Information to contact you via SMS, Email, Whatsapp, or any other messaging service for several reasons including but not limited to:

  • Send Order confirmation
  • Keep you informed of the current order status
  • Send any updates or changes for your orders
  • Send verification message(s)
  • Validate/authenticate your account to prevent any misuse or abuse
  • Contact you for a special gift or offer
DISCLOSURE

In situations when Furnify is legally obligated to disclose information to the government or other third parties, Furnify will do so.

SHARING OF INFORMATION

As a general rule, Furnify will not disclose or share any of the user's personally identifiable information except when Furnify has the user's permission or under special circumstances, such as when Furnify believes in good faith that the law requires it or as permitted in terms of this policy.

You are required to submit Your information at the time of making an online purchase on the Website/app. Furnify uses an online payment gateway that is operated by a third party and the information that You share with Furnify is transferred and shared with such a third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website/app. Extremely sensitive information like Your credit card details is transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.

LINKS TO THIRD PARTY SITES

Links to third-party sites are provided by the website/app as a convenience to user(s) and Furnify has not had any control over such sites i.e. content and resources provided by them. Furnify may allow user(s) access to content, products or services offered by third parties through hyperlinks (in the form of word links, banners, channels or otherwise) to such Third Party's website. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. Furnify believes that user(s) acknowledge that Furnify has no control over such third party's site, does not monitor such sites, and Furnify shall not be responsible or liable to anyone for such third-party site, or any content, products or services made available on such a site.

PROTECTION OF INFORMATION

Furnify takes necessary steps, within its limits of commercial viability and necessity, to ensure that the user's information is treated securely.

We request our users to sign out of their Furnify account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence if the user shares the computer with someone else or is using a computer in a public place.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Furnify strives to protect the user's personal & business information, it cannot ensure the security of any information transmitted to Furnify and you do so at your own risk. Once Furnify receives your transmission, it makes its best efforts to ensure its security in its systems. Please keep in mind that whenever you post personal & business information online, that is accessible to the public, you may receive unsolicited messages from other parties.

Furnify is not responsible for any breach of security or for any actions of any third parties that receive Your Information. The Website/app also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Policy or elsewhere, Furnify shall not be held responsible for any loss, damage or misuse of Your Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined in Terms of Use).

DISTRIBUTION OF INFORMATION

Furnify may, from time to time, send its users emails regarding its products and services. Furnify constantly tries and improves the website/app for better efficiency, more relevancy, innovative business matchmaking and better personal preferences. Furnify may allow direct mails using its own scripts (without disclosing the email address) with respect/pertaining to the products and services of third parties that it feels may be of interest to the user or if the user has shown interest in the same.

CHANGES IN PRIVACY POLICY

The policy may change from time to time so please check periodically. The revised Policy shall be made available on the Website/app. Your continued use of the Website/app, following changes to the Policy, will constitute your acceptance of those changes. Any disputes arising under this Policy shall be governed by the laws of India.

GRIEVANCES

In case of any grievance regarding use of your Information, please write at:

Email: [email protected]

Address:
NO:4, Nasscom Warehouse,
Tidel Park, Rajiv Gandhi Salai,
Taramani, Thiruvanmiyur,
Chennai, Tamil Nadu 600113

with all the relevant details of your grievance.

Name: Mr Sathya Pradeep

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